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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritized (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or dispatch to you — it often never even hits the stock room shelves!
With Prelaunch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Preorders.
So, instead, you can submit your email address for the item you are interested in, and we will email you as soon as stock arrives in the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indicative purposes only and can change at any time without notice.
The dates we provide are based on information given by our suppliers. Whenever we get updated information from our suppliers we will endeavor to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
Bicycles are exchange only — no returns.
Exchanges must be made within 72 hours of purchase.
The bike must have no more than 10 miles of use and be in new condition.
Exchanges may be made for store credit based on the original sales price.
A restocking fee applies:
10% for bikes purchased from in-stock inventory
20% for special-order bikes
Accessories and in-stock parts may be returned or exchanged within 5 days of purchase.
Items must be unopened and in new condition.
Returns are refunded to the original payment method.
The original credit card must be present.
Debit card refunds will be issued via cheque.
Special-order accessories or parts cannot be returned or exchanged.
Brand:Thousand
Code:HERITAGEARCTIC
Designed for urban cycling and skating, the minimalist Heritage bike helmets are Thousand's original collection.
Inspired by the simplicity of vintage moto lids and the heritage colorways of the 50s and 60s, these helmets offer ventilation without the sci-fi design. You'll keep cool with seven air vents and three cooling channels.
The Dial Fit System allows you to dial in the proper fit for every ride, ensuring your helmet is snug and secure. The Magnetic Buckle is a one-hand fastener guaranteed to leave your finger pinch-free, and is safety certified and German engineered.
The Secret Poplock provides the most convenient way to leave your helmet behind. Access the hidden channel behind the logo mark, and pop your U-Lock or chain lock through. This feature is backed by Thousand's Anti-Theft Guarantee.
Features:
DESIGNED FOR ALL GENDERS AND BODIES
01. FIND A MEASURING TOOL Find a flexible measuring tape or a phone charger (and ruler to measure it against).
02. MEASURE Wrap the cord around your head just above the eyebrows.
03. FIND YOUR SIZE Use the chart above to find your size. If you’re in-between sizes, size down.
Every head is different, but with our helmets' integrated dial fit system, it's easy to make small adjustments for a comfortable fit. Just turn the dial clockwise to tighten or counter‑clockwise to loosen. You can also remove some or all of the interior fit pads without affecting the safety of your lid to accomplish your preferred fit. More questions about getting the perfect fit? Contact us.
We hope you’re never in an accident, but if you’re ever involved in one and your helmet is damaged, let us know and we’ll replace your helmet for free.*
*Thousand offers free replacement with a helmet from a collection of equal or lesser value of the original purchase.
Since 2020, we're a Climate Positive business that offsets 110% of our carbon emissions. We're doing our part for sustainability by measuring, reducing, and offsetting our annual carbon emissions... then offsetting more to create a positive impact on the planet.